物日记 · KEEP COSTKEEPCOST · A CLEARER RECORD
需要帮助时,
有个地方可以回来。A place to return
when you need help.
关于记录、计算、同步与订阅的问题,从这里开始。
Start here for questions about records, calculations, sync and subscriptions.
有问题,我们一起理清。Let’s work it through.
请发送 App 版本、设备型号、系统版本,以及问题出现时的操作步骤。截图请先遮住真实金额、账户信息与其他个人资料。
Include the app version, device model, OS version and steps that led to the issue. Hide real amounts, account details and other personal information in screenshots.
这是已公开的开发者支持邮箱。邮件由你的邮件应用发送;网站没有收集表单。
This is the developer’s public support address. Your mail app sends the message; this website has no collection form.
常见问题Common questions
怎样算一天的持有成本?How is daily ownership cost calculated?
净成本除以日历持有天数,购买当天计一天。售出时,可从购价减去出售金额;售出或停用的结束日期会冻结天数。持有天数不代表实际使用频率。
Net cost divided by calendar days owned, counting the purchase date as one day. For a sold item, sale proceeds can be subtracted from the purchase price. A sold or retired item’s end date freezes the day count. Days owned do not measure how often you actually use it.
免费版能做什么?What is free?
添加、查看、编辑和删除物品,基础持有成本计算、物品 CSV 导出,以及日常资产与待办记录。Pro 到期也不会锁住这些记录。
Adding, viewing, editing and deleting items, basic ownership cost calculations, item CSV export, and everyday asset and task records. These records stay accessible after Pro expires.
怎样管理或恢复 Pro?How do I manage or restore Pro?
在 App 设置中选择恢复购买,并使用购买时的 Apple 账户。管理或取消续订请前往 iOS 设置中的 Apple 账户 → 订阅。如果购买按钮暂不可用,请稍后联网重试;你仍可手动记录。
Use Restore Purchases in app Settings with the Apple account used for purchase. Manage or cancel renewal in iOS Settings → your Apple account → Subscriptions. If purchasing is temporarily unavailable, reconnect and try again later. Manual records remain available.
语音或 AI 没有回复怎么办?What if voice or AI does not respond?
先检查网络与麦克风权限。可以改用文字或手动记录。云端服务故障、权限关闭或连接中断都可能导致失败;未得到回复并不代表草稿已保存。
Check your connection and microphone permission. You can use text or manual entry. Cloud service failure, a disabled permission or a lost connection can cause errors. No response does not mean a draft was saved.
不同币种为什么分开?Why are currencies shown separately?
App 不使用自动汇率把不同币种加在一起。物品成本与资产金额按币种区分,避免把不同单位的数字误当作同一个总额。
The app does not automatically convert and combine currencies. Item costs and asset amounts are separated by currency to avoid presenting numbers in different units as a single total.
怎样处理同步或数据问题?How do I handle sync or data issues?
确认设备使用相同 Apple 账户、iCloud 可用并连接网络。重要记录可先导出物品 CSV。不要为排查而贸然卸载 App;如需帮助,请提供设备型号、系统版本与不含私人金额的复现步骤。
Check that devices use the same Apple account, iCloud is available, and you have a connection. Export item CSV for important records. Avoid uninstalling the app just to troubleshoot. For help, share the device model, OS version and reproduction steps without private financial amounts.
隐私与订阅Privacy and subscriptions
关于云端 AI、语音、iCloud 与删除请求,请查看隐私政策。订阅周期和自动续订规则见使用条款。
For cloud AI, voice, iCloud and deletion requests, read the privacy policy. Subscription periods and renewal conditions are in the terms of use.
